Hi everybody – we hope you and your families are all looking after yourselves.
Although our Letchworth shop is currently closed as per government guidance – we are still operating online, delivering in the local area free of charge as normal. The schools are still open and obviously you all need uniform, so if you bear with us whilst we deliver in the most efficient and sensible way we would appreciate that.
It’s obviously a complicated year – before summer suppliers had to make an assessment of whether the schools would return as normal, part time or not at all and how that would effect stock levels and demand. Many had not realised demand for certain items would be higher than usual not lower as people are doing more laundry, kids are wearing PE kit all day in many schools, dressing warmer and schools have adjusted some rules. It’s caused some shortages in items nationwide and we and our suppliers are trying to address the situation as quickly and sensibly as possible.
If you require any help please get in touch – we are happy to assist. We will be working throughout the lockdown period in the most efficient manner to assist the most people. Thanks for your custom and patience, it is truly appreciated.
When we reopen safety measures will be in place to try and help minimise risk – if these cause any inconvenience we do apologise, but we have certain guidance we must adhere to and want to try our best to keep everybody as safe as possible. In place will be;
- Social distancing markers for outdoor queueing.
- One person and child instore at a time.
- Masks to be worn instore please by adults as per Gov guidance.
- Hand Sanitation spray before handling clothing.
- No clothing placed on over the head.
- Quarantining of exchanges & returns.
- Hygiene protocols for disinfecting surfaces.
- Faceshields for staff for interactions.
Although our changing rooms are closed as per government guidance there are lots of items we can help you try safely – anything that swipes faces when trying is obviously not a good idea, however blazers, skirts etc are easier to take precautions with.
If your child does wish to try on skirts, we would suggest wearing leggings to enable this. Jumpers/Polos can be largely sized by holding against the back/shoulders, your child can be measured for Blazer sizes, or they can be carefully tried on. We will use our experience to guide for a good/long lasting fit to take account of lots of growing.
If you require any help clarifying uniform/kit requirements or have any uniform question please feel free to email us at firstname.lastname@example.org
Please take care, treat everybody with compassion and let this bring out the best in us all.